Please Note Our Office Holiday Hours

  • December 24th, 2021 — 8am to 12pm
  • December 27th, 2021 — Office closed
  • December 28th, 2021 — Office closed
  • December 31st, 2021 — 8am to 12pm
  • January 3rd, 2022 — Office closed

You can access your account information any time at mymetergysolutions.com

To our customers: Our Customer service center will be closed today from 12 noon until 6pm for a department event and will reopen at 8am on Monday Morning. Please visit us at mymetergysolutions.com for billing and payment information.

To our customers: Our customer care line at 1-866-449-4423 has been experiencing intermittent technical difficulties and your call may not connect when you select #3 for billing or #4 for moving. When connected to an agent, your call may drop.

We are working diligently to resolve the issue and we appreciate your patience during this time. If you are not able to connect to an agent please access your account information at mymetergysolutions.com

We apologize for this inconvenience and will have it resolved as soon as possible.

Attention all customers, please be advised we are experiencing intermittent technical difficulties with our phone lines. At times your call may drop during a call. We apologize for the inconvenience and working to have it resolved as soon as possible. Please use our customer portal for billing and payment information at www.metergysolutions.com.

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Residents

Welcome! Let’s get started. Check out our most frequently asked question links below, or get in touch with us directly via phone, email or mail.