Attention all customers, please be advised we are experiencing technical difficulties with our billing system also impacting access to the MyMetergy portal. Due to this issue we are unable to access information to serve our customers.
Our Contact Center is still open and our agents can take your information and call you back when our systems are operating. We apologize for the inconvenience and working to have it resolved as soon as possible.
To our customers:Our customer care line at 1-866-449-4423 has been experiencing intermittent technical difficulties and your call may not connect when you select #3 for billing or #4 for moving. When connected to an agent, your call may drop.
We are working diligently to resolve the issue and we appreciate your patience during this time. If you are not able to connect to an agent please access your account information at mymetergysolutions.com
We apologize for this inconvenience and will have it resolved as soon as possible.
Attention all customers, please be advised we are experiencing intermittent technical difficulties with our phone lines. At times your call may drop during a call. We apologize for the inconvenience and working to have it resolved as soon as possible. Please use our customer portal for billing and payment information at www.metergysolutions.com.
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