You are responsible for your suite’s utility charges the day you take possession (if you own), or on your move-in date (if you rent).
There are 3 ways to open a new Metergy account:
Complete the online New Service Setup form
Once your account is setup, you will receive a confirmation letter or email with your account number and customer verification number. Using this, you can register for MyMetergy online portal.Learn more about your first bill >
Even if you’ve already moved out, you are still responsible for all charges on your Metergy account until it’s closed.
There are 2 ways to close your Metergy account:
Additionally, you will also need to:
Close your account one month before moving out.
Provide your move-out date
Provide a forwarding address, so that we can mail a final bill and/or refund
for any amount remaining. on your account.
Even if you’ve already moved out, you are still responsible for all charges on your Metergy account until it’s closed. You can close your account by calling Customer Service at: 1-888-422-9319